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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Tuohey

Nicole Tuohey

February 6, 2025

5  out of  5
rating by Nicole Tuohey
"Chelsea was wonderful to work with. She was able to lower my rates and deductibles. She was easy to communicate with and I have already recommended her to others! Thanks Chelsea!"
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Kathryn Cole

February 6, 2025

5  out of  5
rating by Kathryn Cole
"Megan is awesome. Helped me today"
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Aekta Patel

February 5, 2025

5  out of  5
rating by Aekta Patel
"Every time I have to call this office, whoever I speak to is so pleasant and helpful! They offer great customer service. Luanne, Mandi and Sarah are just a few of the names I recall that have provided great service but I have never encountered anything less than excellent service from whoever I speak to! I usually dread calling centers like this but they are always friendly and make my day a little more cheerful :)"
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Alexander Siegel

February 5, 2025

5  out of  5
rating by Alexander Siegel
"I have been a customer of this agency for many years and have always received excellent service handling basic policy changes. This year though my daughter got into a car accident and I reached out to them for help and Megan answered the call (and many, many others over the next three months!) She helped us get the claim going, get us set up my daughter's new car, canceled the policy on the new car when it didn't pass inspection, and set us up with the new new car. She even helped us multiple times with MVA insurance verification letters during this period. When the first replacement car didn't work out she worked internally to get a full refund of our fees and continued to follow up and keep me updated every other week until it was processed. The fact Megan worked so hard to get these fees back to me really speaks to her character and the professionalism of this office. Megan, I am so grateful for your kindness and dedication to getting us through this very stressful event. Thank you so much for helping our family!"
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George Alan Strickroth

February 1, 2025

5  out of  5
rating by George Alan Strickroth
"I had the pleasure of dealing with Emily at this State Farm office. I was looking for help with both homeowners and auto insurance. Emily was so helpful in transitioning from other insurance companies to State Farm. Thanks Em, for a job well done."
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Diane Young

January 30, 2025

5  out of  5
rating by Diane Young
"Susanna was just wonderful to do business with. Her cheerful disposition did not diminish her professionalism. She really took the time to help me understand what I was getting with my insurance purchase. I would recommend Susanna to any friend or family members that have any insurance needs. I insist on good customer service MD am a real bear when it is less than acceptable, but Susanna will never have to worry about that with the level of professionalism she has and the cheerful way she converses with customers. Thank you Susanne."
We responded:
"Thank you so much for the kind review of Susanna! We are pleased her cheerfulness and professionalism shone through in her interactions with you! We appreciate your feedback! "
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Kara Hammond

January 30, 2025

5  out of  5
rating by Kara Hammond
"Chelsea was terrific to work with and helped us save money on our premium - couldn’t ask for more!"
We responded:
"Thanks Kara! Chelsea is an asset to the team, and we’re so happy that she was able to help you save money! We appreciate your review!"
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cathy baldino

January 29, 2025

5  out of  5
rating by cathy baldino
"Great customer service today from sharon!!!"
We responded:
"Thank you Cathy!! We are so grateful to have Sharon as a part of our team, she is a wonderful asset! We value your feedback!"
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Rob Mac

January 28, 2025

5  out of  5
rating by Rob Mac
"When I called in, Ms.Jonna was very Cust. Srvc. Friendly, and that made the biggest difference! N I will get back after my Policy Expires, n than maybe we can make this State Farm Thing Work! Oh n She deserves a”Raise” She Represents State Farm’s well! Warm Reguards! God Bless!✌🏾🙏🏾"
We responded:
"Thank you for the kind review of Jonna!! We will let the boss know she deserves that raise ;) "
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strawberrie ninja

January 27, 2025

5  out of  5
rating by strawberrie ninja
"Thank you for your help!"
We responded:
"Thank you for the 5 stars!!"
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Robert Parker

January 23, 2025

5  out of  5
rating by Robert Parker
"Chelsea Sneddon is the best! Excellent customer service, compassionate, and professional. We love this office!"
We responded:
"Thank you Robert! We are so happy Chelsea’s compassionate and professional personality was able to help you, thank you for choosing State Farm!"
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Andrea Pontani

January 23, 2025

5  out of  5
rating by Andrea Pontani
"MOrgan is amazing! She is avaialbe always and asners all of my questions promptly. Not to mention how friendly and personable she is! I couldn't ask for a better person to wortk with for all of my isurance needs"
We responded:
"Andrea, we are so appreciative of your support and review for Morgan! Thank you for taking the time to recognize her friendliness! "
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stacey moreci

January 23, 2025

5  out of  5
rating by stacey moreci
"Thank you Chelsea Sneddon! you are #1 thank you for helping me navigate through all the options and picking the best policy for my home and car!"
We responded:
"Thank you Stacey! We are so grateful for your business! "
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Jeannette Gonzalez-olivera

January 22, 2025

5  out of  5
rating by Jeannette Gonzalez-olivera
"Thank you for all your help great job"
We responded:
"Thanks Jeannette!!!!"
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Super Electric

January 21, 2025

5  out of  5
rating by Super Electric
"Sharon has provided my company and me with excellent and helpful information and service about our insurance policy, and I couldn't be thankful enough for all she does for us. Any time we have any questions or forms that need to be fill she is always on top. Thank you sharon."
We responded:
"We appreciate your feedback! Thank you for recognizing Sharon’s efforts, she is a value to our team and our clients! "
Profile photo of Danielle Carroll

Danielle Carroll

January 21, 2025

5  out of  5
rating by Danielle Carroll
"Chelsea is extremely helpful, communicative, a great problem solver and caring. Our mortgage company was t recognizing our new home owners insurance so we asked Chelsea for help and she got it all sorted for us asap! 10/10 recommend!"
We responded:
"Thanks Danielle! We’re so glad Chelsea was able to step in and help with the issue with your mortgage company. Please let us know if you need any further assistance! "
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Lika Dioguardi

January 17, 2025

5  out of  5
rating by Lika Dioguardi
"Gabi was very professional and helpful. Thank you!"
We responded:
"Thank you, Lika!!! We are very happy Gabi was able to help you with professionalism! Thanks for choosing State Farm!"
Profile photo of Daniel Wang

Daniel Wang

January 17, 2025

5  out of  5
rating by Daniel Wang
"Gabi is the greatest advisor I have ever met after insuring with all other car insurance company for many years. I am a very detailed oriented (sometime could be annoying) person who changed my mind a lot and constantly trying to get all information before settling down on anything. Gabi is extremely patient, caring and spent countless time responding to my emails in a really timely fashion, answering my call, explaning all my questions in details and patience, actively trying to save more cost for my auto insurance. She literally helped me so much on my auto insurance and I am very positive that as long as she is still here, I would definitely come to her for any future insurance needs with Statefarm. I strongly recommend this place for anyone that may insurance for anything."
We responded:
"Daniel, thank you so much for this amazing review for Gabi! This is so kind and thoughtful of you to recognize her efforts with such detail! Thank you for sharing your experience and choosing Stephen Simmons State Farm!"
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Cranes Pond

January 15, 2025

5  out of  5
rating by Cranes Pond
"Chelsea was awesome! Excellent communication! Very impressed. Switched everything over to her."
We responded:
"Thanks for the feedback on Chelsea! We appreciate it so much! "
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kyle marshall

January 14, 2025

5  out of  5
rating by kyle marshall
"Great customer service and quick responses! We are happy with our switch to the Simmons Office and Megan is a great agent to work with!"
We responded:
"I’m happy to hear about your great customer service and quick responses from Megan! We are grateful for your feedback and thrilled to have Megan as a part of our team! Thanks for choosing us!"
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brett ham

January 14, 2025

5  out of  5
rating by brett ham
"Emily was very very friendly and helpful! She made the process for adding another vehicle very quick and she explained everything in detail so that it was easy to understand!"
We responded:
"Thanks Brett! I am thrilled to hear Emily provided you friendly and helpful service for your added vehicle! She is a valued member of our team and we appreciate your support! Thanks for choosing Stephen Simmons State Farm!"
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Julie Nix

January 14, 2025

5  out of  5
rating by Julie Nix
"Sarah was lovely today, helping me get my bill paid. The ladies in the office are so helpful and that is why on my phone you will see the title "My State Farm". People like Sarah and my dear Mandi are so ready to go the extra mile. Cannot recommend them highly enough!"
We responded:
"We look forward to meeting you as well, Julie! It is always a pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you great customer care and are honored to have you as a part of our agency family! Thank you for this very kind review. It means the world to us! Never hesitate to call or stop by! We are here to help protect you, bring you peace of mind or just say a hello!"
Profile photo of Ellie Davenport

Ellie Davenport

January 10, 2025

5  out of  5
rating by Ellie Davenport
"I switched to Statefarm to save money, and had a wonderful experience! Chelsea was so helpful and friendly, and got me set up with various discounts to lower my rate. 10/10 would recommend her and her service!"
We responded:
"We’re so happy you switched to us, Ellie! I’m glad that Chelsea was friendly and helpful in getting you the best rates and discounts you need! Thank you for your feedback! "
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Jeffrey Friedhoff

January 10, 2025

5  out of  5
rating by Jeffrey Friedhoff
"Agent who helped me today saved me alot of money. Very professional. Thank-you chelsie"
We responded:
"We’re so happy to hear Chelsea saved you so much money!! Thank you for acknowledging her professionalism, we appreciate your review!"
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Skye

January 9, 2025

5  out of  5
rating by Skye
"I received quick, professional, and excellent service from Jeremy Anderson! He made sure I understood everything I needed to know about my package because I was new to this. I'm grateful for his patience and professionalism while being so personable."
We responded:
"Thanks for the review Skye! Jeremy has been with our agency a long time, and we are happy to hear his professionalism and patience showed through during your experience! We appreciate you!"