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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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OneModernizers Modernizers

August 1, 2026

5  out of  5
rating by OneModernizers Modernizers
"Jacob and Mary and almost everyone I have interacted with this office has be an awesome experience. I don't go out and write reviews but they deserve it!!"
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Maureen Cherenyack

July 31, 2026

5  out of  5
rating by Maureen Cherenyack
"Mary was very informative and helpful. They should be grateful to have her as a member of their team. She was kind personal but professional."
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Ben Roche

July 28, 2026

5  out of  5
rating by Ben Roche
"Sharon, is the best to work with! I needed to switch my insurance over to my new car and she did it within minutes while I was at work. The easiest process I have ever experienced, and had my new insurance cards in a matter of seconds not minutes. I appreciate all her help and making this one less issue to worry about during this process.

Thank you!"
We responded:
"Thank you, Ben, for your feedback! It's great to hear that Sharon was able to assist you so efficiently with switching your insurance to your new car. We're delighted that the process was seamless for you, and we appreciate you choosing our agency for your insurance needs. If you ever need further assistance, feel free to reach out."
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Wendell Supreme Shannon

July 28, 2026

5  out of  5
rating by Wendell Supreme Shannon
"After becoming a homeowner I learned every expense matters and every dollar counts. Jake Shupe and his team were proactive in providing quotes to bundle and save allowing the opportunity to walk in this next chapter with peace of mind and confidence."
We responded:
"Thank you for your feedback, Wendell! It's great to hear that Jake Shupe and our team were able to assist you in bundling your insurance to save money as you embark on homeownership. If you ever have any questions or need further assistance with your coverage, feel free to reach out."
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Seth Bach

July 27, 2026

5  out of  5
rating by Seth Bach
"Mary and everyone else with whom I work with at this office is incredibly kind, thorough... Like family. I highly recommend them."
We responded:
"Thank you for your recommendation, Seth! It's wonderful to hear that Mary and the rest of our team have made you feel like family while assisting with your insurance needs. We're grateful for your trust and support."
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Ricardo Henzsley

July 24, 2026

5  out of  5
rating by Ricardo Henzsley
"Wonderful and pleasant conversation with the support staff in guiding me today. Thanks"
We responded:
"Thank you, Ricardo, for your feedback! We're glad to hear that our support staff provided you with a wonderful and pleasant conversation. If you ever need assistance with your insurance needs, feel free to reach out to our team."
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Mary cloud

July 24, 2026

5  out of  5
rating by Mary cloud
"Mary is very helpful & gave me good news about my policies!"
We responded:
"Thank you for your feedback, Mary! We're delighted to hear that Mary was able to assist you and provide good news about your policies. If you have any more questions or need further assistance with your insurance coverage, feel free to reach out to our team."
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Jillian Evans

July 23, 2026

5  out of  5
rating by Jillian Evans
"Working with State Farm has been an excellent experience! We were quoted a much higher rate with our old insurance company and this office got us a much better rate. Mary has been incredibly responsive, kind, and patient throughout the entire process. She always takes the time to answer my questions. Every agent I've worked with at this office has been fantastic, and it's clear they truly care about providing great customer service. I highly recommend Mary and the entire team to anyone looking for an insurance agency that is professional, knowledgeable, and genuinely care about their clients. We couldn’t be happier with our experiences here."
We responded:
"Thank you for your glowing feedback, Jillian! It's wonderful to hear that Mary and our team have been able to provide you with a better rate and exceptional service. We truly value your recommendation and are delighted to know that our dedication to customer care has made a positive impact on your experience. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
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Mark Powell

July 23, 2026

5  out of  5
rating by Mark Powell
"Hello I'm Mark. Average hard working guy. I recently have endourd some severe weather here in the Northeast. My roof took a good beating. At first I was very worried about making a claim. But Lori with Stephen Simmons State Farm were right there for me! They were fast, professional and made what I thought would be a nightmare very easy going. So much thanks 🙏. Today I have a new roof going up. Yes the best. Thank you for everything 👍👍👍."
We responded:
"Thank you for sharing your experience, Mark. It's great to hear that Lori and our team were able to assist you quickly and professionally during the severe weather situation. We're glad to know your new roof is going up smoothly. If you ever need further assistance with your insurance needs, feel free to reach out."
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Steven Risso

July 22, 2026

4  out of  5
rating by Steven Risso
"Mary OConnell has helped me multiple times over the years, but has been going above and beyond with with my current issue. Very personable yet professional, she is always glad to assist me. Many thanks, Mary"
We responded:
"Thank you Steven! We hope so too!"
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Abby Claborn

July 21, 2026

5  out of  5
rating by Abby Claborn
"Jacob is the bomb.com call him for all your insurance needs. He will explain and go over each of your coverages and make sure you have exactly what you need for when that unexpected time comes."
We responded:
"Thank you for your recommendation, Abby! We're delighted to hear that Jacob was able to thoroughly explain your coverages and ensure you have the right protection in place. If you ever have more questions or need assistance with your insurance needs, feel free to reach out to our team."
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Bob Wagner

July 18, 2026

5  out of  5
rating by Bob Wagner
"I have been with this office for years. They always treat me with respect and diligence. On this occasion, Sharon helped me through changing my car insurance. Great experience."
We responded:
"Thank you for your feedback, Bob! We're grateful for your continued trust in our agency over the years. It's wonderful to hear that Sharon provided you with respectful and diligent service while assisting with your car insurance changes. If you ever need further assistance, feel free to reach out."
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Melissa Bodilly

July 17, 2026

5  out of  5
rating by Melissa Bodilly
"I wish I had time to write a more thorough review. I have been with state farm , stephen simmons for years. I located them ... or they located me because of an online inquiry. Their entire team takes care of me.They're my first line of defense, whether it's going good or bad, I know that I can ask them any questions.Their entore a staff are extremely educated and even more, when they don't know the answer, they will call me back.And they will dig in and get me answers to complicated questions.Thank you to your whole team for being the best of the best.Even with high insurance rates across the nation that are out of your control, I still would not sacrifice the level of service that you give me to shop around."
We responded:
"Thank you, Melissa, for your thoughtful feedback and for being a loyal customer over the years. It's great to hear that our team has been able to support you with your insurance needs and provide answers to your questions, no matter how complex. We truly value your trust and commitment, especially in challenging times, and we're here whenever you need us."
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Michael Meaney

July 16, 2026

5  out of  5
rating by Michael Meaney
"Sharon provides outstanding customer service every time. She was efficient and solved a few billing and coverage issues quickly!"
We responded:
"Thank you for your feedback, Michael! It's great to hear that Sharon consistently delivers outstanding customer service and efficiently resolved your billing and coverage issues. Our team is dedicated to providing excellent support for all your insurance needs. If you ever have any questions or need assistance, feel free to reach out."
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Josephine Gaylord

July 15, 2026

5  out of  5
rating by Josephine Gaylord
"Excellent 10"
We responded:
"Thank you for your excellent feedback, Josephine! We're delighted to know you had such a positive experience with our agency. If you ever have any questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Allen Taylor

July 15, 2026

5  out of  5
rating by Allen Taylor
"Awsome agents. Always super helpful and courteous. Would highly recommend them."
We responded:
"Thank you, Allen, for your recommendation and for highlighting the helpfulness and courtesy of our agents. It's great to know that our team has been able to assist you effectively with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
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Lisa Shifflett

July 15, 2026

5  out of  5
rating by Lisa Shifflett
"DJ gave me fair pricing. Actually more than fair. Helpful and great customer service, Glad I am making the switch"
We responded:
"Thank you for your feedback, Lisa! We're delighted to hear that DJ provided you with fair pricing and excellent customer service. We're glad you're making the switch and look forward to assisting with all your insurance needs."
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Sharron Peterson

July 13, 2026

5  out of  5
rating by Sharron Peterson
"I called State Farm today for the first time. My son has always called before. Today I spoke to a very nice lady named Sharon. She was sweet and very helpful. She was able to answer all my questions in a very professional manner. It was a pleasure to deal with her."
We responded:
"Thank you, Sharron, for your feedback and for choosing our agency. We're delighted to hear that Sharon was able to assist you effectively and answer all your questions. If you ever need further assistance with your insurance needs, please don't hesitate to reach out."
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Alex Wright

July 10, 2026

5  out of  5
rating by Alex Wright
"Jacob was great! As knowledgeable, friendly, and efficient as one could hope for. Highly recommended!!"
We responded:
"Thank you, Alex, for your recommendation! We're delighted to hear that Jacob provided you with knowledgeable and friendly service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Marilyn Martinez

July 10, 2026

5  out of  5
rating by Marilyn Martinez
"Extremely knowledgeable and professional staff! Mary was wonderful to work with when she helped me previously, and most recently Suzanne Walker was equally amazing. She was patient, knowledgeable, and took the time to answer all of my questions. Thank you both for providing such excellent customer service. I highly recommend this State Farm office!"
We responded:
"Thank you Marilyn for the great review! We appreciate your feedback and promise to continue to be professional and knowledgeable for your insurance needs!"
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Sharon Jackson

July 10, 2026

5  out of  5
rating by Sharon Jackson
"Short but Great professional service"
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Linda Bungard

July 10, 2026

5  out of  5
rating by Linda Bungard
"I spoke to Jake Schupe via phone and also in person. I had some questions regarding the terminology in the quotes he worked up for me. He was very helpful and made sure I understood everything. He was very knowledgeable and kind. He even directed me in steps to terminate my existing policy. I would not hesitate to use this company sincebI got excellent service."
We responded:
"Thank you, Linda, for sharing your experience with Jake Schupe. It's great to hear that he was able to assist you with your questions and guide you through the process. We appreciate your trust in our agency and look forward to serving you in the future."
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Amarjit Gerdes

July 9, 2026

5  out of  5
rating by Amarjit Gerdes
"Spoke to Mary. Very pleasant and knowledgeable. Good listener"
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Patricia Hickernell

July 9, 2026

5  out of  5
rating by Patricia Hickernell
"I spoke today with Luann. She was extremely helpful! Any and all questions were answered quickly.
Thanks Statefarm,
And especially to you Luann. You are appreciated!"
We responded:
"Thank you, Patricia, for sharing your experience with us. We're glad to hear that Luann was able to assist you effectively and answer all your questions. Your appreciation means a lot to us and will be shared with Luann."
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Nancy Hughes

July 8, 2026

5  out of  5
rating by Nancy Hughes
"Jacob Bach is a 5 star agent. He was very helpful and very knowledgeable. He saved us alot of money on our policies. I would highly recommend him.
Nancy"
We responded:
"Thank you, Nancy, for your kind words about Jacob Bach. It's great to hear that he was helpful and knowledgeable in saving you money on your policies. We appreciate your recommendation!"