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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Anders

March 31, 2026

5  out of  5
rating by Christina Anders
"I had a great experience at state farm"
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Keith Prem

March 31, 2026

5  out of  5
rating by Keith Prem
"Service is always excellent and prompt. It is a pleasure to work with these insurance professionals."
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Nicola Greene

March 31, 2026

5  out of  5
rating by Nicola Greene
"Megan was extremely helpful and took great care of the services I needed."
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Sean Mullins

March 27, 2026

5  out of  5
rating by Sean Mullins
"The service is great and I recommend you guys to everyone the staff is the best they help me with whatever questions or services I need"
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Payton Harlan

March 25, 2026

5  out of  5
rating by Payton Harlan
"I’ve been with this office for many years now. Everyone has always made things very understandable, as well as very thorough with answering any questions I may have. Today especially, I was assisted by Mary who honestly went above my expectations in helping me understand my potential change in policies/coverage/questions in general. It’s nice to have kind people there to help you, taking their time doing so and making sure it’s done right."
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Mack

March 25, 2026

5  out of  5
rating by Mack
"I have been a client for years and I must say everyone is great always willing to go out their way to help. Thank you so much for all years of service you have offered..."
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Sean Faulkner

March 24, 2026

5  out of  5
rating by Sean Faulkner
"Awesome agents. Very helpful & attentive to the customer needs."
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Taretet

March 23, 2026

5  out of  5
rating by Taretet
"Lori is a big help. I will give her a rate of 10. She helped me and explained what happened to my insurance policy. Thanks again"
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A J

March 20, 2026

5  out of  5
rating by A J
"Very friendly and helpful staff, Megan and Morgan were able to help me perfectly!"
We responded:
"Thank you so much AJ! We appreciate the feedback on Megan and Morgan!"
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Jack Wyatt

March 20, 2026

5  out of  5
rating by Jack Wyatt
"I really appreciate State farm employees they helped us out and walk us through the difficulties of place and insurance"
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Ron Blankenship

March 20, 2026

5  out of  5
rating by Ron Blankenship
"I was very pleased today as Sarah from State Farm called to remind and help me with my insurance needs. It's so nice to talk with the folks instead of recordings.Thanks to the fine staff at Stephen Simmons Agency from a happy Senior citizen. Sincerely Ron Blankenship"
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Sean

March 19, 2026

5  out of  5
rating by Sean
"Last year, I was helping my mom find homeowners insurance after her premium increased by 50% despite having no claims for over 30 years. I reached out to DJ for a quote, and he responded within a day with a very reasonable rate. This year, I needed landlord insurance, and once again, he was quick to respond and provided competitive quotes. I highly recommend Stephen Simmons State Farm Insurance for their fast service, competitive pricing, and local presence in Maryland."
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Sherry Baker

March 17, 2026

5  out of  5
rating by Sherry Baker
"I call in for insurance info regarding current car policy and Sharon was so quick with all answers. I then called back with needing to update car insurance, due new car purchase. Sharon once again was on top of everything. Before I got back to work not 10 minutes later, my new insurance car was ready to print. Thank you Sharon, much appreciated."
We responded:
"We’re so happy Sharon was on top of things for you, Sherry! We appreciate you taking the time to share your experience and the amazing review!"
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Sandra Fowler

March 16, 2026

5  out of  5
rating by Sandra Fowler
"I am so happy to be a customer. I received so much good help and questions answered by Mary. I COULD NOT BE HAPPIER with the service I have received from this agency.. I am also VERY happy with the price of my policy. Thank you so much, Sandra Fowler"
We responded:
"Thank you so much Sandra!! Mary is amazing and we’re so happy you are pleased with her service!"
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Nahid Deeba

March 16, 2026

5  out of  5
rating by Nahid Deeba
"My customer representative SF, Mary O'Connell, is very kind and always responds to my inquiries with patience and helpful information. Greatly appreciated her assistance."
We responded:
"Thank you Nahid! This is so great to hear!"
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Sandra McFarlane-Lingard

March 12, 2026

5  out of  5
rating by Sandra McFarlane-Lingard
"Excellent customer service and speedy service."
We responded:
"We appreciate your review Sandra!"
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Janet Lewis

March 11, 2026

5  out of  5
rating by Janet Lewis
"Just switched agents to Stephen Simmons. Sharon in his office was very helpful in answering all my questions about my auto coverage. We adjusted my current driving conditions which lowered my monthly payment by $39.00. Very happy with their services."
We responded:
"It’s great to hear about the savings! Thank you for sharing your story with us Janet!"
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Jody C

March 11, 2026

5  out of  5
rating by Jody C
"Chelsea was great! Super responsive and very thorough. Highly recommend!"
We responded:
"Chelsea IS great! Thank you for the 5 stars!! "
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Tammy McCree

March 10, 2026

5  out of  5
rating by Tammy McCree
"I called Statefarm to get information on my home owners policy and spoke to Jacob well Jacob asked about my auto policy I started telling him who I am with and what I pay and Jacob had a listening ear and before you know it. I was switching my auto to Statefarm. So It's not just about being nice. It's about being relevant, responsive, and reliable. Jacob gave GREAT customer service and not one time did I have to repeat myself. Jacob was very proactive I have made the best decision and it’s all because of you Jacob. They need more people like you. Thank you so much"
We responded:
"Tammy, this is such a thoughtful review - thank you so much! We strive for reliability, responsiveness and being nice in all our interactions. Thank you for the 5 stars!"
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Kate Salome Barbour

March 10, 2026

5  out of  5
rating by Kate Salome Barbour
"So helpful and efficient"
We responded:
"Thank you for the 5 stars, Kate!"
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Russell Ebright

March 10, 2026

5  out of  5
rating by Russell Ebright
"Today I spoke with Mandi and was reminded about how kind and thoughtful everyone in the office is. I have visited the office on several occasions lately and have been very impressed by their kindness and understanding. I can find no area that I think they need to improve. Excellent service!"
We responded:
"Thank you Russell! We really appreciate your feedback and taking the time to share your thoughts us! We try hard to show kindness and understanding to all our customers!! "
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Roger Bechtel

March 6, 2026

5  out of  5
rating by Roger Bechtel
"I’ve had nothing but excellent service and quick responses whenever I’ve needed them."
We responded:
"I’m so pleased your experiences have been quick with excellent service, Roger!! We really value your loyalty and review!"
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Willie Petty

March 4, 2026

5  out of  5
rating by Willie Petty
"Today I spoke with Luanne, and Amanda about renters insurance and my auto policy. It was such a pleasant experience, because they both listened to my needs and helped me with a quote that I found to be perfect. Neither worried about the time it took and answered all my questions. Thank you for the wonderful care and understanding"
We responded:
"Hi Willie! Thank you taking the time to share your experience with Luanne and Amanda. We are so happy to hear you felt that the experience was pleasant and your quote suited your needs! We appreciate you! "
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Stacie Burris

March 4, 2026

5  out of  5
rating by Stacie Burris
"I always have a great customer service with Simmons Insurance and Financial Services, but Mary went above and beyond to help me with a frustrating claims situation. She was knowledgeable and helped me get all the information and contacts needed to get results. Thank you Mary!!"
We responded:
"Stacie, we know claims can be so frustrating so I’m very happy to hear that Mary got you all the help you needed! The promise to be here at claims time is what we’re to do!"
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Brigitte Grubb

March 3, 2026

5  out of  5
rating by Brigitte Grubb
"Mandi was very helpful and provided the information I needed promptly and pleasantly. Excellent service!"
We responded:
"Thank you Brigitte!! We love to hear this feedback about Mandi! "