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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Bungard

Linda Bungard

July 10, 2026

5  out of  5
rating by Linda Bungard
"I spoke to Jake Schupe via phone and also in person. I had some questions regarding the terminology in the quotes he worked up for me. He was very helpful and made sure I understood everything. He was very knowledgeable and kind. He even directed me in steps to terminate my existing policy. I would not hesitate to use this company sincebI got excellent service."
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Amarjit Gerdes

July 9, 2026

5  out of  5
rating by Amarjit Gerdes
"Spoke to Mary. Very pleasant and knowledgeable. Good listener"
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Patricia Hickernell

July 9, 2026

5  out of  5
rating by Patricia Hickernell
"I spoke today with Luann. She was extremely helpful! Any and all questions were answered quickly.
Thanks Statefarm,
And especially to you Luann. You are appreciated!"
We responded:
"Thank you, Patricia, for sharing your experience with us. We're glad to hear that Luann was able to assist you effectively and answer all your questions. Your appreciation means a lot to us and will be shared with Luann."
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Nancy Hughes

July 8, 2026

5  out of  5
rating by Nancy Hughes
"Jacob Bach is a 5 star agent. He was very helpful and very knowledgeable. He saved us alot of money on our policies. I would highly recommend him.
Nancy"
We responded:
"Thank you, Nancy, for your kind words about Jacob Bach. It's great to hear that he was helpful and knowledgeable in saving you money on your policies. We appreciate your recommendation!"
Profile photo of M Alva

M Alva

July 8, 2026

5  out of  5
rating by M Alva
"I have a few properties and auto insurances with this office. Mandi and the entire office are amazing. They go out of their way to ensure all of of my insurances are up to date and appropriate. I absolutely love the services they provide."
We responded:
"Thank you very much for this review for Mandi and the office! We truly appreciate your loyalty to our agency and taking time out of your day to share your experience. We promise to maintain the service you expect!"
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Andrew Bennett

July 8, 2026

5  out of  5
rating by Andrew Bennett
"Awesome service."
We responded:
"Thank you, Andrew, for your feedback! We're glad to hear you found our service awesome. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Karah Stevenson

Karah Stevenson

July 7, 2026

5  out of  5
rating by Karah Stevenson
"Mary has expertly and empathetically helped me with all of my life, auto, and homeowners insurance needs over the years. She is personable, professional, and thorough- exactly what a person wants when it comes to insurance! She is my go-to for any questions/concerns and I love her dedication to providing the best service. Thank you, Mary!

ETA- since posting my above review, I have also been greatly helped by Suzanne and Gabi- both with my business policy needs and as I look into disability policies and financial services. Their service is incredible and I’m grateful for this agency truly being my one-stop shop. Keep up the great work- thank you ladies!!"
We responded:
"Thank you so much for your kind review!"
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Stephen Thomas

July 7, 2026

5  out of  5
rating by Stephen Thomas
"Agent Morgan helped alot, and got my payment where I needed it to be . Very professional"
We responded:
"Thank you, Stephen, for your feedback! We're glad to hear that Agent Morgan was able to assist you in getting your payment to the right place and that you found the service professional. Your support means a lot to us."
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Paul Rush

July 3, 2026

5  out of  5
rating by Paul Rush
"No worries at all. Polite people to deal with. Not to mention a much better price through them than Erie was."
We responded:
"That’s great to hear, Paul! Thanks so much!"
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pat glynn

June 30, 2026

5  out of  5
rating by pat glynn
"they alway provide great service. jonna seems to go above and beyond to take care and resolve any issues that may arise. highly recommend this agency. thank you"
We responded:
"Thank you, Pat, for your kind words and recommendation. We're glad to hear that Jonna has been attentive in resolving any issues for you. Your feedback is greatly appreciated!"
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Barry L

June 29, 2026

5  out of  5
rating by Barry L
"Very easy process,I've been using them for past 7 months I'm satisfied with services received,and customer service has been easy,and pleasant!"
We responded:
"Thank you, Barry, for your feedback! It's great to hear that the process has been easy and that you're satisfied with our services over the past 7 months. We appreciate your support and look forward to continuing to serve you."
Profile photo of Tyler Kelley

Tyler Kelley

June 29, 2026

5  out of  5
rating by Tyler Kelley
"Jacob was a great help and was able to get me a fantastic auto quote in a very friendly and professional manner. Very helpful."
We responded:
"Thank you, Tyler, for your feedback! We're glad Jacob could assist you with a great auto quote and provide friendly, professional service. We appreciate your support!"
Profile photo of John Lambert

John Lambert

June 25, 2026

5  out of  5
rating by John Lambert
"I highly prefer using these guys/gals for insurance needs. Thank you Megan and Suzanne you two are great!!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Megan and Suzanne have been able to assist you with your insurance needs. Your support means a lot to us!"
Profile photo of Donna DeLaGarza

Donna DeLaGarza

June 25, 2026

5  out of  5
rating by Donna DeLaGarza
"I have been with State Farm for a few years now. The staff has always been helpful and pleasant. Megan is the best! I sent something over to her and the reply back was quick! I highly recommend State Farm! You won't be disappointed 😀"
We responded:
"Thank you, Donna, for your kind words and for being with us for a few years. We're glad to hear that Megan and the team have been helpful and pleasant. Your recommendation means a lot to us!"
Profile photo of Jaedyn Watson

Jaedyn Watson

June 24, 2026

5  out of  5
rating by Jaedyn Watson
"Megan is awesome. From start to finish, she provided good quality service. I really like that she texted me along with emailing me because sometimes emails get missed! Thank you, Megan, for getting me set up with my renters insurance policy at a great rate!"
We responded:
"Thank you, Jaedyn, for your feedback! We're glad to hear that Megan's communication style and service met your needs, especially with the convenience of texting. It's great to know you're happy with your renters insurance policy and rate."
Profile photo of Robert Bonner

Robert Bonner

June 24, 2026

5  out of  5
rating by Robert Bonner
"Jacob was very professional and responsive when helping me get the best deal on my homeowner’s insurance. Great service."
We responded:
"Thank you, Robert, for your feedback! I'm glad to hear that Jacob provided you with professional and responsive service while helping you with your homeowner’s insurance. We appreciate your support and look forward to assisting you in the future."
Profile photo of Ty Donovan

Ty Donovan

June 23, 2026

5  out of  5
rating by Ty Donovan
"I recently needed to contact State Farm (Stephen Simmons’ office) to complete and sign a document related to my policy, and I had the pleasure of working with Sharon. She was exceptionally friendly, professional, and knowledgeable throughout the entire process.

Sharon took the time to ensure everything was completed correctly and made the experience simple and stress-free. Her prompt assistance helped me quickly take care of what was needed to keep my policy active.

In addition to the outstanding customer service, I was very impressed with how competitively priced their rates are. Finding quality coverage at an affordable price can be challenging, and this office provided excellent value without sacrificing service.

I highly recommend Stephen Simmons’ State Farm office to anyone looking for outstanding customer service, quick response times, and a team that genuinely cares about helping their clients. Thank you, Sharon, for your excellent support and dedication!"
We responded:
"Thank you, Ty, for sharing your experience with us. We're glad to hear that Sharon provided you with friendly and professional service, making the process simple and stress-free. It's great to know you found our rates competitive and our service valuable."
Profile photo of Amy J. Estey

Amy J. Estey

June 20, 2026

5  out of  5
rating by Amy J. Estey
"Stephen and his staff are fantastic to work with. Of course, I try to work with them as little as possible ;) but it's good to know there's a friendly voice on the other end of the line if things go sideways."
We responded:
"Thank you, Amy, for your thoughtful review. We're glad to hear that you find comfort in knowing we're here for you when needed. We appreciate your trust in our team!"
Profile photo of Emily Jackson

Emily Jackson

June 19, 2026

5  out of  5
rating by Emily Jackson
"We’ve had outstanding service here. Jacob helped us transfer insurance over to our new home and he has been super quick to respond, very helpful, and just excellent to work with! Thank you Jacob and team!!"
We responded:
"Thank you, Emily, for sharing your experience! We're glad to hear that Jacob was able to assist you efficiently with your insurance transfer. Your feedback is greatly appreciated by Jacob and the entire team."
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Heather Homiller

June 19, 2026

5  out of  5
rating by Heather Homiller
"Exceptional service, Lori was so sweet and helpful. Thank you again!!"
We responded:
"Thank you, Heather, for your kind words! We're glad to hear that Lori provided you with such helpful service. We appreciate your feedback and your support!"
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chris haskey

June 19, 2026

5  out of  5
rating by chris haskey
"Luanne was very helpful and sent over what I needed in a great timely matter. Everyone at that office gets things done quickly. They’re great!"
We responded:
"Thank you, Chris, for your feedback! We're glad to hear that Luanne and the team were able to assist you promptly. We appreciate your support and look forward to serving you again."
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Tracy Streets

June 16, 2026

5  out of  5
rating by Tracy Streets
"Thank you Sharon Carroll for the great service in removing one vehicle and replacing another on our policy. You were friendly, knowledgeable and professional on the phone."
We responded:
"Thanks Tracy for this glowing review of Jeremy!! We really appreciate your feedback!"
Profile photo of Nicole Phillis

Nicole Phillis

June 15, 2026

5  out of  5
rating by Nicole Phillis
"Always helpful !"
We responded:
"Thank you, Nicole, for your feedback! We're glad to hear that you find our team always helpful. Your support means a lot to us."
Profile photo of Angela Blaschke

Angela Blaschke

June 13, 2026

5  out of  5
rating by Angela Blaschke
"I had an excellent experience with State Farm. Lori was incredibly helpful, knowledgeable, and took the time to review my policy and explain my options. Thanks to her efforts, she was able to lower my car insurance premium by almost half while making sure I still had the coverage I needed."
Profile photo of Dustin Kettwig

Dustin Kettwig

June 12, 2026

5  out of  5
rating by Dustin Kettwig
"Had a smooth and easy process with Jacob and I look forward to my time with this agent."