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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Baker

Sherry Baker

March 17, 2026

5  out of  5
rating by Sherry Baker
"I call in for insurance info regarding current car policy and Sharon was so quick with all answers. I then called back with needing to update car insurance, due new car purchase. Sharon once again was on top of everything. Before I got back to work not 10 minutes later, my new insurance car was ready to print. Thank you Sharon, much appreciated."
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Sandra Fowler

March 16, 2026

5  out of  5
rating by Sandra Fowler
"I am so happy to be a customer. I received so much good help and questions answered by Mary. I COULD NOT BE HAPPIER with the service I have received from this agency.. I am also VERY happy with the price of my policy. Thank you so much, Sandra Fowler"
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Nahid Deeba

March 16, 2026

5  out of  5
rating by Nahid Deeba
"My customer representative SF, Mary O'Connell, is very kind and always responds to my inquiries with patience and helpful information. Greatly appreciated her assistance."
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Sandra McFarlane-Lingard

March 12, 2026

5  out of  5
rating by Sandra McFarlane-Lingard
"Excellent customer service and speedy service."
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Janet Lewis

March 11, 2026

5  out of  5
rating by Janet Lewis
"Just switched agents to Stephen Simmons. Sharon in his office was very helpful in answering all my questions about my auto coverage. We adjusted my current driving conditions which lowered my monthly payment by $39.00. Very happy with their services."
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Jody C

March 11, 2026

5  out of  5
rating by Jody C
"Chelsea was great! Super responsive and very thorough. Highly recommend!"
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Tammy McCree

March 10, 2026

5  out of  5
rating by Tammy McCree
"I called Statefarm to get information on my home owners policy and spoke to Jacob well Jacob asked about my auto policy I started telling him who I am with and what I pay and Jacob had a listening ear and before you know it. I was switching my auto to Statefarm. So It's not just about being nice. It's about being relevant, responsive, and reliable. Jacob gave GREAT customer service and not one time did I have to repeat myself. Jacob was very proactive I have made the best decision and it’s all because of you Jacob. They need more people like you. Thank you so much"
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Kate Salome Barbour

March 10, 2026

5  out of  5
rating by Kate Salome Barbour
"So helpful and efficient"
We responded:
"Thank you for the 5 stars, Kate!"
Profile photo of Russell Ebright

Russell Ebright

March 10, 2026

5  out of  5
rating by Russell Ebright
"Today I spoke with Mandi and was reminded about how kind and thoughtful everyone in the office is. I have visited the office on several occasions lately and have been very impressed by their kindness and understanding. I can find no area that I think they need to improve. Excellent service!"
We responded:
"Thank you Russell! We really appreciate your feedback and taking the time to share your thoughts us! We try hard to show kindness and understanding to all our customers!! "
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Roger Bechtel

March 6, 2026

5  out of  5
rating by Roger Bechtel
"I’ve had nothing but excellent service and quick responses whenever I’ve needed them."
We responded:
"I’m so pleased your experiences have been quick with excellent service, Roger!! We really value your loyalty and review!"
Profile photo of Willie Petty

Willie Petty

March 4, 2026

5  out of  5
rating by Willie Petty
"Today I spoke with Luanne, and Amanda about renters insurance and my auto policy. It was such a pleasant experience, because they both listened to my needs and helped me with a quote that I found to be perfect. Neither worried about the time it took and answered all my questions. Thank you for the wonderful care and understanding"
We responded:
"Hi Willie! Thank you taking the time to share your experience with Luanne and Amanda. We are so happy to hear you felt that the experience was pleasant and your quote suited your needs! We appreciate you! "
Profile photo of Stacie Burris

Stacie Burris

March 4, 2026

5  out of  5
rating by Stacie Burris
"I always have a great customer service with Simmons Insurance and Financial Services, but Mary went above and beyond to help me with a frustrating claims situation. She was knowledgeable and helped me get all the information and contacts needed to get results. Thank you Mary!!"
We responded:
"Stacie, we know claims can be so frustrating so I’m very happy to hear that Mary got you all the help you needed! The promise to be here at claims time is what we’re to do!"
Profile photo of Brigitte Grubb

Brigitte Grubb

March 3, 2026

5  out of  5
rating by Brigitte Grubb
"Mandi was very helpful and provided the information I needed promptly and pleasantly. Excellent service!"
We responded:
"Thank you Brigitte!! We love to hear this feedback about Mandi! "
Profile photo of Venus Wilson

Venus Wilson

March 3, 2026

5  out of  5
rating by Venus Wilson
"Personally I would recommend anyone to try this insurance company out. You're treated with respect. Everyone says hello as soon as you walk in the door. Very polite."
We responded:
"This is so kind, thank you Venus! We promise to always greet you with a smile!"
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Christy Lioness

February 27, 2026

5  out of  5
rating by Christy Lioness
"Sharon was fabulous & explained in detail to me everything! Thank you!"
We responded:
"Thank you Christy!! We’re so happy to be of help to you! "
Profile photo of Kimberly Zamzow

Kimberly Zamzow

February 27, 2026

5  out of  5
rating by Kimberly Zamzow
"Jonna was most helpful. Took my payment and answered my questions without hesitation. Very friendly."
We responded:
"Thank you Kimberly, we try to be as helpful as possible in all our interactions. We appreciate you taking the time to share your feedback!"
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Daniel Giorgiona

February 27, 2026

5  out of  5
rating by Daniel Giorgiona
"I already have auto insurance with this office of State Farm. And I’m moving into a new place and inquired about renters insurance. They helped me immensely! The experience was swift and delightful. Susanna took care of me in a matter of 10 minutes and I couldn’t be happier."
We responded:
"Susanna is a wonderful asset to our team and we’re so pleased to hear that she helps you so promptly!! Thanks for the 5 stars!"
Profile photo of Bernard Machovec Jr. (Bernie)

Bernard Machovec Jr. (Bernie)

February 27, 2026

5  out of  5
rating by Bernard Machovec Jr. (Bernie)
"Mary helped file a claim for my Nissan Altima and she also answered all the questions I asked her and she told me about a few things I didn't ask her while filing the claim which turned out tobe very useful for me. I would definitely recommend State Farm to my family members and friends and i am very pleased how everything has worked out so far on getting my Nissan Altima front driver's side bumper cover fix!"
We responded:
"Hi Bernard! We’re so sorry to hear about your claim, but very glad Mary was there to assist you! Thank you for the five stars!"
Profile photo of Renee Newberger

Renee Newberger

February 26, 2026

5  out of  5
rating by Renee Newberger
"Jonna was very helpful. This is the best office to work with!"
We responded:
"Thank you Renee!! We’re so happy to hear that Jonna’s service was helpful, please let us know if you have any questions or need anything!"
Profile photo of Rob Stamper

Rob Stamper

February 25, 2026

5  out of  5
rating by Rob Stamper
"Chelsea and Sarah are most helpful . Friendly and knowledgeable. Most important, Chelsea saved me enough money, to cover me other ins"
We responded:
"Rob, thank you for sharing your thoughts about Chelsea and Sarah! "
Profile photo of Deb R

Deb R

February 25, 2026

5  out of  5
rating by Deb R
"I’ve been a client of the Stephen Simmons State Farm office since moving here six years ago, and I’ve consistently had a great experience. Regardless of who I speak to when I call, the staff is always generous with their time, answer all of my questions, make thoughtful suggestions, and ensure I have the appropriate coverages in place. I called today after receiving my renewal notices and spoke with Mary, who was wonderful. She took the time to review all of my auto policies to be sure my elections and discounts were correct. She was kind, informative, and made me feel completely comfortable asking questions without ever feeling rushed. It’s incredibly reassuring to work with an office that truly values its clients. I highly recommend this office to anyone looking for knowledgeable, attentive, and genuinely caring insurance support."
We responded:
"Thank you so much Deb! This review is so kind and well thought out, we really appreciate it! Mary works very hard to help our clients and we are so happy that translate in your interactions! Thank you for the five stars!"
Profile photo of Charles Cooper

Charles Cooper

February 24, 2026

5  out of  5
rating by Charles Cooper
"The staff at State Farm was great to work with. Very friendly and honest. Chelsea was a great salesman!! Call to save money today as I did. Thanks"
We responded:
"Thank you Charles!!"
Profile photo of Ciji D

Ciji D

February 24, 2026

5  out of  5
rating by Ciji D
"I love State Farm and the staff at this office is awesome! They are always available and are very knowledgeable. Amanda is so helpful and kind ❤️"
We responded:
"Thanks Ciji! It’s a pleasure to work with you! "
Profile photo of James Harrison Jr.

James Harrison Jr.

February 23, 2026

5  out of  5
rating by James Harrison Jr.
"Hello Everyone, I have been a Stephen Simmons, State Farm customer for about 20 years always been treated like a person, the people that works for him listens and finds ways to help with all your needs , I really appreciate everything that they can will do for their customers, I've always got the best rates for my needs."
We responded:
"James, we appreciate your loyalty! Thank you so much! "
Profile photo of Shannon Jackson

Shannon Jackson

February 23, 2026

5  out of  5
rating by Shannon Jackson
"Sharon and the team with State Farm have been incredibly helpful each and every time needed. They are so quick to respond and always look out for the best interest of their clients. Thank you State Farm"
We responded:
"Shannon, thank you for the feedback on Jeremy! We are so happy he helped you save money!"