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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bubba41794

May 8, 2025

5  out of  5
rating by Bubba41794
"They have been my choice of insurance since I was old enough to have my own insurance and now I have life, 3 vehicles and homeowners through them and everything has been amazing from if I’ve ever had to file a claim for anything to the customer service especially Jonna she’s amazing and a pleasure to talk too. My rates never went up based on me filing claims. Anyone in need of insurance I would definitely recommend them."
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Derek Haga

May 8, 2025

5  out of  5
rating by Derek Haga
"Would highly recommend, great group to work with."
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Mamie smith

May 8, 2025

5  out of  5
rating by Mamie smith
"State Farm is really help me with getting insurance . I did it online and the lady I have called me to help me make the right choices on my insurance"
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Letta S

May 7, 2025

5  out of  5
rating by Letta S
"Thank you for the personal care you always give."
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Da Bomb

May 7, 2025

5  out of  5
rating by Da Bomb
"The Simmons Team consistently provide outstanding customer service!"
We responded:
"Thanks so much!"
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Connie Vazquez

May 7, 2025

5  out of  5
rating by Connie Vazquez
"I have always had great customer service Stephen Simmons’ office. Chelsea Sneddon provided excellent customer service with several options when adding an additional vehicle. She went even further to inform me of other additional benefits that we may be interested in. She was friendly and knowledgeable."
We responded:
"Connie, we value this feedback so much. Thank you for taking the time to share your experience with Chelsea, she is a great addition to our team."
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Janet Steele

May 6, 2025

5  out of  5
rating by Janet Steele
"State Farm is an outstanding company. (Stephen Sims group) Suzannah was the first agent, with which I worked. She was an expert, very patient, and extremely friendly. As circumstances changed, I worked with Sarah Davis. She was also extremely friendly. She patiently and expertly guided me through all of the changes needed to ensure that I received the best coverage at reasonable cost. In a world where customer care usually equates to finding basic phrases coordinating to a keypad number followed by the “#” sign, with zero human interaction. Also often having wait times of 60+ minutes, if, you are technically able to speak with a human. It is so wonderful to be able to find answers and develop policies quickly and efficiently with friendly people. Thank you being a company with new technology and good old fashioned human relationships. J. Steele"
We responded:
"Janet this is such a thoughtful review, we truly appreciate the time and effort you put into this!"
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Chris Carpenter

May 6, 2025

5  out of  5
rating by Chris Carpenter
"Chelsea Sneddon @ State Farm is a great agent in my opinion. She's always pleasant & crunches numbers for me so I get what I want & need for insurance. I've never had any problems with the Stephen Simmons team @ State Farm & I've been doing business with them longer than I remember. Please consider them and especially Chelsea Sneddon for all your insurance needs"
We responded:
"Chris, thank you so much for the kind words about Chelsea! She works hard to meet all our clients needs and we are grateful for the time you took to recognize her!"
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Jay Jay Willen

May 5, 2025

5  out of  5
rating by Jay Jay Willen
"I've been With this state farm for over 10 years Always has my back ... Sarah and everyone else is always on the ball"
We responded:
"We appreciate your loyalty Jay!! Thanks for the 5 stars!!"
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Tammy Tereszcuk

May 2, 2025

5  out of  5
rating by Tammy Tereszcuk
"Thank you, Sharon for being so patient and answering all my questions. I really appreciated all your help."
We responded:
"Thanks Tammy! Sharon truly is patient, and I’m happy she made your experience a five star one!"
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Dawn Ohle

May 2, 2025

5  out of  5
rating by Dawn Ohle
"They are very helpful on any issue, I highly recommend them."
We responded:
"Thank you for your recommendation Dawn!"
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Robert Chierici

May 2, 2025

5  out of  5
rating by Robert Chierici
"Sharon at State Farm quickly and efficiently updated our auto policy by removing our old car and added a new one. It took 5 min at most. Awesome job!"
We responded:
"Thanks Robert! Sharon has been with State Farm a long time, so efficiency is second nature to her! We appreciate the time you took to write this out for her!"
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Debra McCullough

May 2, 2025

5  out of  5
rating by Debra McCullough
"Love my State Farm Team . Whenever I have any concerns or questions I can get a live person to talk too who is knowledgeable and helps me out and if by chance I have to leave a message they are prompt about getting back to me . Looking for a great Team this is the one ."
We responded:
"Thanks Deb!! We really appreciate the recommendation and support of our team!"
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Denise McCabe

May 1, 2025

5  out of  5
rating by Denise McCabe
"Chelsa was fantastic her was so helpful and kind"
We responded:
"We think Chelsea is fantastic too! Thank you for the 5 stars!!"
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tori f

May 1, 2025

5  out of  5
rating by tori f
"Morgan was MORE than helpful. I had no idea I had a stranger added to my policy with Progressive earlier this month, making my rates sky rocket, until calling this office to search for better prices. Morgan also let me know I didn’t even have full coverage with progressive, which is required because I’m financing the vehicle! The rates are excellent and everything was quick and easy. 10/10"
We responded:
"Hi Tori! I’m so happy that Morgan was able to help you out of a frustrating situation with another provider! We will work hard to maintain the level of service you expect and deserve!"
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Jeffrey Testerman

April 30, 2025

5  out of  5
rating by Jeffrey Testerman
"Chelsea Sneddon is an outstanding insurance agent who goes above and beyond every single time. She provides critical insight and thoughtful guidance whenever I make changes to my policies or add new coverage. Her attention to detail and foresight ensure that I'm fully protected no matter the situation. What truly sets Chelsea apart is how personal and attentive she is—she always makes me feel like I'm her only client. Her deep knowledge of insurance allows her to answer all my questions clearly, often with real-world examples that make everything easy to understand. Thanks to Chelsea, I feel completely confident in the coverage we have with State Farm. She is the best!!"
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Matthew Roberts

April 29, 2025

5  out of  5
rating by Matthew Roberts
"Exceptional Coverage with Exceptional Service! Great People!"
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Dishant Patel

April 28, 2025

5  out of  5
rating by Dishant Patel
"Emily, thanks for making the process quick and east!!"
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Glenn Brubaker

April 28, 2025

5  out of  5
rating by Glenn Brubaker
"These are great agents to work with! They have prompt reasonable service!"
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Scott Walck

April 26, 2025

5  out of  5
rating by Scott Walck
"Sarah provided excellent and prompt service when I had questions about purchasing a new car. Over the years, the staff have always been very good in helping us with all our insurance needs."
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John Carre

April 24, 2025

5  out of  5
rating by John Carre
"Emily help me set up new policies today Fast and very professional"
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Drew Nori

April 24, 2025

5  out of  5
rating by Drew Nori
"Chelsea helped me with home and auto insurance recently. She was very helpful and explained everything well. She insured I got the best quote and worked swiftly to get everything set up!"
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Shannon Jackson

April 24, 2025

5  out of  5
rating by Shannon Jackson
"Jeremy with State Farm was so helpful with saving me from an insurance nightmare! Quote process was so easy, communication was streamline and I am saving some serious money monthly! Thank you State Farm"
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edna jones-johnson

April 24, 2025

5  out of  5
rating by edna jones-johnson
"Only insurance company I have used since moving to MD in 2005. The best service!!!!! Everyone is very helpful. Thank you all for your outstanding service."
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Thomas Bernadzikowski

April 23, 2025

5  out of  5
rating by Thomas Bernadzikowski
"Thank you Sarah … for quickly explaining and resolving recent corporate communications regarding VIN issues … very much appreciate you, your excellent management of the issue and quality service …, Tom"