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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Willie Petty

Willie Petty

March 4, 2026

5  out of  5
rating by Willie Petty
"Today I spoke with Luanne, and Amanda about renters insurance and my auto policy. It was such a pleasant experience, because they both listened to my needs and helped me with a quote that I found to be perfect. Neither worried about the time it took and answered all my questions. Thank you for the wonderful care and understanding"
We responded:
"Hi Willie! Thank you taking the time to share your experience with Luanne and Amanda. We are so happy to hear you felt that the experience was pleasant and your quote suited your needs! We appreciate you! "
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Stacie Burris

March 4, 2026

5  out of  5
rating by Stacie Burris
"I always have a great customer service with Simmons Insurance and Financial Services, but Mary went above and beyond to help me with a frustrating claims situation. She was knowledgeable and helped me get all the information and contacts needed to get results. Thank you Mary!!"
We responded:
"Stacie, we know claims can be so frustrating so I’m very happy to hear that Mary got you all the help you needed! The promise to be here at claims time is what we’re to do!"
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Brigitte Grubb

March 3, 2026

5  out of  5
rating by Brigitte Grubb
"Mandi was very helpful and provided the information I needed promptly and pleasantly. Excellent service!"
We responded:
"Thank you Brigitte!! We love to hear this feedback about Mandi! "
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Venus Wilson

March 3, 2026

5  out of  5
rating by Venus Wilson
"Personally I would recommend anyone to try this insurance company out. You're treated with respect. Everyone says hello as soon as you walk in the door. Very polite."
We responded:
"This is so kind, thank you Venus! We promise to always greet you with a smile!"
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Christy Lioness

February 27, 2026

5  out of  5
rating by Christy Lioness
"Sharon was fabulous & explained in detail to me everything! Thank you!"
We responded:
"Thank you Christy!! We’re so happy to be of help to you! "
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Kimberly Zamzow

February 27, 2026

5  out of  5
rating by Kimberly Zamzow
"Jonna was most helpful. Took my payment and answered my questions without hesitation. Very friendly."
We responded:
"Thank you Kimberly, we try to be as helpful as possible in all our interactions. We appreciate you taking the time to share your feedback!"
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Daniel Giorgiona

February 27, 2026

5  out of  5
rating by Daniel Giorgiona
"I already have auto insurance with this office of State Farm. And I’m moving into a new place and inquired about renters insurance. They helped me immensely! The experience was swift and delightful. Susanna took care of me in a matter of 10 minutes and I couldn’t be happier."
We responded:
"Susanna is a wonderful asset to our team and we’re so pleased to hear that she helps you so promptly!! Thanks for the 5 stars!"
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Bernard Machovec Jr. (Bernie)

February 27, 2026

5  out of  5
rating by Bernard Machovec Jr. (Bernie)
"Mary helped file a claim for my Nissan Altima and she also answered all the questions I asked her and she told me about a few things I didn't ask her while filing the claim which turned out tobe very useful for me. I would definitely recommend State Farm to my family members and friends and i am very pleased how everything has worked out so far on getting my Nissan Altima front driver's side bumper cover fix!"
We responded:
"Hi Bernard! We’re so sorry to hear about your claim, but very glad Mary was there to assist you! Thank you for the five stars!"
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Renee Newberger

February 26, 2026

5  out of  5
rating by Renee Newberger
"Jonna was very helpful. This is the best office to work with!"
We responded:
"Thank you Renee!! We’re so happy to hear that Jonna’s service was helpful, please let us know if you have any questions or need anything!"
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Rob Stamper

February 25, 2026

5  out of  5
rating by Rob Stamper
"Chelsea and Sarah are most helpful . Friendly and knowledgeable. Most important, Chelsea saved me enough money, to cover me other ins"
We responded:
"Rob, thank you for sharing your thoughts about Chelsea and Sarah! "
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Deb R

February 25, 2026

5  out of  5
rating by Deb R
"I’ve been a client of the Stephen Simmons State Farm office since moving here six years ago, and I’ve consistently had a great experience. Regardless of who I speak to when I call, the staff is always generous with their time, answer all of my questions, make thoughtful suggestions, and ensure I have the appropriate coverages in place. I called today after receiving my renewal notices and spoke with Mary, who was wonderful. She took the time to review all of my auto policies to be sure my elections and discounts were correct. She was kind, informative, and made me feel completely comfortable asking questions without ever feeling rushed. It’s incredibly reassuring to work with an office that truly values its clients. I highly recommend this office to anyone looking for knowledgeable, attentive, and genuinely caring insurance support."
We responded:
"Thank you so much Deb! This review is so kind and well thought out, we really appreciate it! Mary works very hard to help our clients and we are so happy that translate in your interactions! Thank you for the five stars!"
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Charles Cooper

February 24, 2026

5  out of  5
rating by Charles Cooper
"The staff at State Farm was great to work with. Very friendly and honest. Chelsea was a great salesman!! Call to save money today as I did. Thanks"
We responded:
"Thank you Charles!!"
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Ciji D

February 24, 2026

5  out of  5
rating by Ciji D
"I love State Farm and the staff at this office is awesome! They are always available and are very knowledgeable. Amanda is so helpful and kind ❤️"
We responded:
"Thanks Ciji! It’s a pleasure to work with you! "
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James Harrison Jr.

February 23, 2026

5  out of  5
rating by James Harrison Jr.
"Hello Everyone, I have been a Stephen Simmons, State Farm customer for about 20 years always been treated like a person, the people that works for him listens and finds ways to help with all your needs , I really appreciate everything that they can will do for their customers, I've always got the best rates for my needs."
We responded:
"James, we appreciate your loyalty! Thank you so much! "
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Shannon Jackson

February 23, 2026

5  out of  5
rating by Shannon Jackson
"Sharon and the team with State Farm have been incredibly helpful each and every time needed. They are so quick to respond and always look out for the best interest of their clients. Thank you State Farm"
We responded:
"Shannon, thank you for the feedback on Jeremy! We are so happy he helped you save money!"
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M Alva

February 21, 2026

5  out of  5
rating by M Alva
"I have a few properties and auto insurances with this office. Mandi and the entire office is amazing. They go out of their way to ensure all of of my insurances are up to date and appropriate. I absolutely love the services they provide."
We responded:
"Thank you very much for this review for Mandi and the office! We truly appreciate your loyalty to our agency and taking time out of your day to share your experience. We promise to maintain the service you expect!"
Profile photo of Arbel Connor

Arbel Connor

February 20, 2026

5  out of  5
rating by Arbel Connor
"Joining State Farm eight months ago has been one of my best decisions in a very long time. I was insured with another company for more than 25 years. I don't miss my previous insurer a bit because Emily has assisted me since joining this fantastic company and I have been overjoyed with her customer service, proficiency, courteousness, etc. She's the best! I've received assistance from a few other customer service professionals and they've been great as well. I'm saving money, insured by one of the best and most reliable companies in the market with an award winning staff. What more can a satisfied customer desire?"
We responded:
"Hi Arbel! This is such a kind and thoughtful review for Emily! It makes me so happy to hear about your experience with our team. Thank you for choosing us!"
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Bart von Klinggraeff

February 20, 2026

5  out of  5
rating by Bart von Klinggraeff
"We just had our annual review with Megan. She did a great job explaining our coverage for the home and automobiles. Megan was able to answer my multiple questions to insure my understanding. I am always happy with the service at this location."
We responded:
"Thank you so much for the 5 stars and feedback on Megan! We’re so pleased you found value in the annual review we offer, and promise to continue providing you with the best customer service!"
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Joyce Brody

February 20, 2026

5  out of  5
rating by Joyce Brody
"Jonna helped me out today and was polite and efficient."
We responded:
"Thank you for the kind words for Emily! We appreciate you!"
Profile photo of Anthonio Adebowale

Anthonio Adebowale

February 19, 2026

5  out of  5
rating by Anthonio Adebowale
"My experience with Stephen was quick and easy. I explained to him what I needed based on my situation and just like that he was able to “assist”. Got me an affordable rate for my car and added roadside assistance that I would actually end up needed the following day."
We responded:
"Thanks Anthonio! We strive to personalize all our products to our customers unique needs. We’re so happy to help and value the feedback!"
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Mr 13

February 18, 2026

5  out of  5
rating by Mr 13
"Sharon is always so helpful when I call in with a question! She looks into my policies, explains the situation to me and helps me with the answers that I am in need of for my policy."
We responded:
"We love to hear this! Thanks so much for sharing your experience with Sharon! "
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Cybil Preston

February 18, 2026

5  out of  5
rating by Cybil Preston
"Very competitive rates and great customer service!"
We responded:
"Thank you, Cybil!! Please let us know if you need anything!"
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Jon Cullen

February 18, 2026

5  out of  5
rating by Jon Cullen
"Very professional and speedy service"
We responded:
"We appreciate your review, Jon!"
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christopher taylor

February 17, 2026

5  out of  5
rating by christopher taylor
"Miss Sharon is a great asset to this location. We’ve known her many years and wouldn’t go anywhere else."
We responded:
"We’re so lucky to have Sharon as a part of our team, it warms our hearts to hear about your loyalty to her! Thank you!"
Profile photo of Massimo Vazzana

Massimo Vazzana

February 17, 2026

5  out of  5
rating by Massimo Vazzana
"They were polite, professional and helpful"
We responded:
"Hi Massimo! We promise to always try to be as polite, professional and helpful as possible in all our interactions!"