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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Big D

November 25, 2025

5  out of  5
rating by Big D
"I got the best help and guidance I really appreciate it. Now can't wait to see how much cheaper is the drive app. The ladies are a huge help. 👍👍👍👍 Mandi thank you so much. 🙏🙏🙏🙏🙏"
We responded:
"Hi! I’m not sure about Shack and YouTube, but please let the office know if we can assist you with something!"
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Roan Faulkner

November 25, 2025

5  out of  5
rating by Roan Faulkner
"Mandi was very professional kind and helpful she is customer driven i was very satisfied with the way she helped me, thanks Mandi"
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Dawn Newberry

November 22, 2025

5  out of  5
rating by Dawn Newberry
"They have been very good with me. When I inquired about insurance they had got me down to almost of what I was paying. Great people to work with. Thank you."
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Bill Kirts

November 21, 2025

4  out of  5
rating by Bill Kirts
"My new agent Jacob was very polite and helpful with picking my policy would and will recommend him to my friends"
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Michael

November 21, 2025

5  out of  5
rating by Michael
"Lori and the whole team at Simmons have been very helpful and always work hard to help customers with any needs! Lori submitted a claim for me quickly and was very communicative. Thanks for all you do! Highly recommend Simmons for State Farm Insurance!"
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Charles Phipps

November 20, 2025

5  out of  5
rating by Charles Phipps
"Everyone at this office is great. Always very polite and very pleasant. Very knowledgeable and great to have them as my insurance company."
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Ingrid Garcia

November 19, 2025

5  out of  5
rating by Ingrid Garcia
"Sharon Carroll is absolutely outstanding! She has been helping my family and me with our insurance needs for over 10 years, and the level of service she provides is unmatched. When we first started, I was a teenager and Sharon was helping just one household—our parents’. Today, thanks to her incredible support and guidance, she now serves four different households within our family. That speaks volumes about the trust and confidence we have in her. She is super friendly, always happy to help, and incredibly knowledgeable about all State Farm products and the insurance industry in general. Over the years, she has assisted us with everything: life insurance, home policies, auto coverage, bank loans, health policies, and even personal articles policies. Whatever we need, Sharon makes sure we get the best coverage and the most amazing service. What truly sets Sharon apart is her dedication and personal touch. She makes us feel special every single time. We trust her so much that when our previous State Farm agent retired, instead of staying with the new agent, we followed Sharon. Wherever Sharon is, that’s where our insurance will be—because we know we’re in the best hands. If you’re looking for someone who is professional, caring, and truly committed to helping you, Sharon Carroll is the person you want on your side. We couldn’t recommend her more highly!"
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Michael V. Taylor

November 19, 2025

5  out of  5
rating by Michael V. Taylor
"For a professional, fun, and concise experience in the world of auto and home insurance shenanigans, may you be blessed to work with a godsend such as Emily. Fantastic customer service that approaches blissful levels for which you wish were the worldly standard. A happy Wednesday on this November morning to ALL!"
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David Anderson

November 18, 2025

5  out of  5
rating by David Anderson
"Sharon was very responsive and helpful. She spent time with me to upgrade my coverage for the replacement cost of my home."
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Dwayne Terry

November 18, 2025

5  out of  5
rating by Dwayne Terry
"Because of my busy schedule it took awhile for me to connect with Jacob Bach, the State Farm agent. Despite keeping Jacob at bay mainly because of my resistance to change, Jacob persevered. He was confident that State Farm’s auto and homeowners policy could beat my existing policies,and once I compared the offering, Jacob was right. Thank you Jacob for your persistence and opening up my eyes to savings. I appreciate your knowledge and professionalism, it was indeed a pleasure doing business with you. Best regards!"
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Aleta Johnson

November 17, 2025

5  out of  5
rating by Aleta Johnson
"I spoke with Sharon today regarding my insurance she was patient, informative and a pleasure to speak with. Thank you Sharon, for all of your help!"
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graceann dipeso

November 17, 2025

5  out of  5
rating by graceann dipeso
"Chelsea was so helpful in getting my car insured!! She made the process seamless and so easy!! Highly Recommend"
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gacha pyro

November 14, 2025

5  out of  5
rating by gacha pyro
"All very nice and very helpful"
We responded:
"Thank you so much for the 5 stars!"
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Emanuel Miller

November 13, 2025

5  out of  5
rating by Emanuel Miller
"Dealing with Sharon was a very pleasant experience for myself and wife. She patiently walked us through our policies and answer all our questions. Very satisfying experience. Hope to deal with her in the future"
We responded:
"Thank you Emanuel! We are so happy to hear Sharon was patient and helpful! We appreciate you taking the time to leave a review!"
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Andrew Turner

November 11, 2025

5  out of  5
rating by Andrew Turner
"Chelsea was very professional, kind, and helpful."
We responded:
"Thank you Andrew, we’re so pleased to hear Chelsea was treating you with the kindness and professionalism we expect from our team!"
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Annette Pillon

November 11, 2025

5  out of  5
rating by Annette Pillon
"Extremely compassionate."
We responded:
"Thank you for the 5 stars Annette!"
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jane steele

November 10, 2025

5  out of  5
rating by jane steele
"Chelsea Sneddon was a tremendous help for me. Her friendly and respectful manner made me confident in signing on with this State Farm Branch Office with Stephen Simmons."
We responded:
"Welcome Jane! We promise to maintain the friendly and respectful treatment you expect! Thank you for the 5 stars!"
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Stan Smith

November 7, 2025

5  out of  5
rating by Stan Smith
"Amanda was very professional and made the process of getting auto and homeowners insurance a good experience, I truly appreciate your assistance. Thank you"
We responded:
"This is so kind, Stan! Thank you for choosing us, and we appreciate your kind review for Amanda."
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Stan Smith

November 7, 2025

5  out of  5
rating by Stan Smith
"Amanda was very professional and made the process of getting auto and homeowners insurance a good experience, I truly appreciate your assistance. Thank you"
We responded:
"This is so kind, Stan! Thank you for choosing us, and we appreciate your kind review for Amanda."
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Jeremiah Barnes

November 7, 2025

5  out of  5
rating by Jeremiah Barnes
"Always willing to help"
We responded:
"Thank you for the 5 stars, Jeremiah!!"
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Marcy Zacharias

November 6, 2025

5  out of  5
rating by Marcy Zacharias
"As a new customer with your company, I am pleased with the services I am receiving for home & auto coverage. I recently spoke with your agent Sarah when I had questions about my renewal policy. She was helpful and very patient with explaining all I needed to know. I found her to be a good listener, which is most important as a customer service provider. She is a valuable asset to State Farm. Thank you Sarah!"
We responded:
"Thank you Marcy! We’re so pleased your experience with Sarah was so positive!"
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James Smith

November 6, 2025

5  out of  5
rating by James Smith
"I recently had an incredible amount of contact with State Farm after more than 40 years of continuous service. They were absolutely amazing!!! Sharon saw me so much That I requested an office!!! She made dozens of phone calls to other parts of the company to keep me informed of everything. Her undaunting nature kept me fully informed and significantly knowledgeable of the 2 cars that had recently been totaled. I received incredible help in keeping my insurance intact and my checks forth coming. I will never forget the personal attention I received during this very intimidating time. Her attention to details was incredible!!! Her resourcefulness was excellent!!! Thank you thank you Star Farm for your excellent care of me during this unfortunate time. Jim Smith"
We responded:
"This is such a kind review Jim! We appreciate your loyalty over the years!"
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Shannon Wheeler

November 6, 2025

5  out of  5
rating by Shannon Wheeler
"Great service from the State Farm staff very comforting knowing I have a very reliable and competent insurance company"
We responded:
"Thank you Shannon! We’ve been happy to serve your family for years! Thank you for the 5 stars "
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Teena Miller

November 6, 2025

5  out of  5
rating by Teena Miller
"Mandi was so helpful, kind and patient with all of my questions and concerns. She also offered her help with quotes when my granddaughter purchases a replacement vehicle. She really put my mind at ease. Thank you so much Mandi."
We responded:
"This is so thoughtful, Teena! Thank you for taking the time to write this out for Mandi!"
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Jack Boniface

November 6, 2025

5  out of  5
rating by Jack Boniface
"Great service and great pricing. Chelsea made the hassle of figuring out Home owners Insurance a breeze."