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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele

February 6, 2026

5  out of  5
rating by Michele
"The staff at this State Farm agency is exceptional. They answer questions by email, text or phone within minutes most times."
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Mary Anyi

February 6, 2026

5  out of  5
rating by Mary Anyi
"It was good"
We responded:
"Mary, thank you so much for the great feedback. We truly appreciate you taking time to leave us this great review and recommend our agency!"
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Darryl Webb

February 5, 2026

5  out of  5
rating by Darryl Webb
"Chelsea, thank you for making this a seamless process establishing the needed coverage for my home, autos, and motorcycle. Please tell Stephen to exercise the military option and give you the rest of the day off. If that is not feasibly possible, then do the federal government option and exercise his 59 minute rule and get off a hour early today compliments of a job well done. Thanks again for your assistance. Best, DLW"
We responded:
"Hi Daryl! Thank you so much for sharing this review for Chelsea! This whole review cracked us up haha! :)"
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Roy Jones Jr.

February 5, 2026

4  out of  5
rating by Roy Jones Jr.
"Good Service."
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Maria Pedrys

February 3, 2026

5  out of  5
rating by Maria Pedrys
"Worked with DJ today to get my car insured in MD instead of DE. Loved talking to him on the phone while he helped me set up my new coverage. He was able to get me a cheaper rate as well. Great experience, overall!"
We responded:
"Thank you Maria! We value your feedback so much, and appreciate you taking the time to share your experience with DJ! "
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Kristen Provost

February 2, 2026

5  out of  5
rating by Kristen Provost
"I absolutely loved my experiences with this State Farm office. They have helped me with my car and rental insurance. Prices are extremely affordable. Mandi has helped me many times on the phone. She is knowledgeable and professional. She always answers questions without me feeling rushed. Would highly recommend!!"
We responded:
"Thank you so much Kristen! We appreciate you taking the time to share your experience with Mandi! "
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Nancy Nastalski

January 31, 2026

5  out of  5
rating by Nancy Nastalski
"From the beginning made Us feel very comfortable. Everything was easily explained. Couldn't have been any more friendly and very helpful. Love the experience and very genuine.Thank you"
We responded:
"Thank you Nancy! Chelsea is a great representative, and we’re so pleased your experience was everything we expect! Call with any questions!"
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Monique Lewis

January 28, 2026

5  out of  5
rating by Monique Lewis
"Thank you to Amanda and Sharon for helping me get my new policy started, and saving me money. Thanks to Sharon for answering my questions, helping me make some changes and getting me updated paperwork. I am looking forward to working with this agency."
We responded:
"Thank you so much, Monique! Amanda and Sharon both have 19+ years of experience in insurance, and we are so happy to hear about your positive experience in switching to us!! Please reach out with anything you may need!"
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Sparky

January 28, 2026

5  out of  5
rating by Sparky
"Amazing customer service Jacob was awesome! Walked me through the process step by step. Save me money and got me great coverage!"
We responded:
"That’s awesome to hear! Thanks for taking the time to share your experience with Jacob!"
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Linda Walter

January 27, 2026

5  out of  5
rating by Linda Walter
"Sharon provided us with answers to our questions quickly and when needed further clarity, she was able to get further info and called us back within a short time. As a former SF adjuster, I know timeliness is so important. Sharon is a wonderful asset to SF!"
We responded:
"Hi Linda! This review means so much, especially coming from a former adjuster! We appreciate your loyalty to our office and work hard to provide the best, prompt service possible."
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Dan M

January 27, 2026

5  out of  5
rating by Dan M
"Great people to work with. They are always very helpful!"
We responded:
"Thanks Dan!! We promise to always be as helpful as possible! "
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Heather Contrisciano

January 26, 2026

5  out of  5
rating by Heather Contrisciano
"I highly recommend Stephan Simmons state Farm agency ! They are professional, courteous, and always have my family’s best interest in mind. They make filing a claim so easy and always let me know when there’s additional discounts available. I had the pleasure of speaking with Ana today and she exceeded all my expectations! Give them a call for a quote today and see what a difference good , reliable, friendly customer service looks like and how easy it is to save money and have great insurance💰"
We responded:
"Mary is such a valuable member of our team, I’m so glad she and the rest of the team are able to proved you the best! Thank you for this amazing review!"
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Tommy LEMANSKI

January 26, 2026

5  out of  5
rating by Tommy LEMANSKI
"Megan was extremely helpful and I’m thankful for the services your company provides"
We responded:
"Hi Tommy! I love to hear Megan was helpful, and thank you for taking the time to write this review!"
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Patricia Sielski

January 23, 2026

5  out of  5
rating by Patricia Sielski
"I have been with State Farm forever and I love Amanda she's always so pleasant and I am always happy with her Everyone there is so great I'm very happy with them as my insurance provider"
We responded:
"Thank you so much Patricia! Amanda works hard to make all her interactions pleasant and we’re glad that shone through for you! Thank you for your loyalty!"
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Joseph Krewson

January 23, 2026

5  out of  5
rating by Joseph Krewson
"Excellent customer service!"
We responded:
"Award winning service here Joseph! Thanks for the review!"
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Linda Smalley

January 23, 2026

5  out of  5
rating by Linda Smalley
"Joanna is exceptionally helpful with my needs. Appreciate her kindness and knowledge! I really appreciate her taking the time and concern with my needs! Thank you for the care!"
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Andrew Guru

January 23, 2026

5  out of  5
rating by Andrew Guru
"I had an awesome experience with this State Farm agency! Emily and Chelsea are amazing!! Both are super responsive, incredibly helpful, and great about following up. They made sure I had everything I needed and answered all my questions quickly. I was offered very competitive quotes (Home and Auto bundle), and the policy sign-up process was fully electronic and insanely fast, which made everything so easy. The whole experience has been smooth, efficient, and honestly refreshing. Highly recommend this team if you want great service and zero hassle!"
We responded:
"This is so kind Andrew, we really appreciate your kind words for Emily and Chelsea. They are both valued members of our team, and it warms our heart to know that you had such a great experience!"
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Theresa Streight

January 23, 2026

5  out of  5
rating by Theresa Streight
"I have had nothing but good experiences with Stephen Simmons State Farm here in Aberdeen for past 45 years when his father, Fred was manager of it… Stephen is still keeping the customers is always first the way his dad did…great job!…I want to commend Sarah Davis for her excellent service to us the past few times and recently the other day….she is a great people person and agent….Thank you Sarah!. On another note I do feel as if State Farm Insurance is high but then again so are others…hoping premiums come down soon….. Theresa & Rick Streight"
We responded:
"Thanks Theresa and Rick! We appreciate the loyalty so much!"
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Bill Hughes

January 22, 2026

5  out of  5
rating by Bill Hughes
"Even though I'm not a big fan of Stephen Simmons, the staff here has been terrific."
We responded:
"Haha thanks Bill!! :) "
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Camron Lloyd

January 22, 2026

5  out of  5
rating by Camron Lloyd
"Spoke with Mandy, and Luanne, the service was excellent they both got me situated fast and was very helpful with helping me download the app definitely a great insurance company with great customer service"
We responded:
"Camron, thank you so much for taking the time to share your experience and leave us a review! This means so much to Mandi, Luanne and me! "
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Sara Hahn

January 21, 2026

5  out of  5
rating by Sara Hahn
"Suzanne was super friendly and helpful. I appreciate having one on one time with an actual person to go over my accounts. Thank you."
We responded:
"We’re so glad Morgan was helpful to you! Thanks for choosing State Farm!"
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Victoria Gemmill

January 21, 2026

1  out of  5
rating by Victoria Gemmill
"I am a very disappointed former customer of this State Farm location. I was promised discounts on my policy by one of the agents, Mary, which ultimately were never applied. My insurance increased by nearly $200, leaving me paying close to $600 for a single vehicle. In addition to the pricing issues, I found the communication to be unprofessional. The emails I received were written in an informal, text-like manner, and there were inappropriate comments made about the city I had recently moved to, which I found unnecessary and unprofessional. I have since switched to a new insurance company that has been far more professional and transparent, and I am now saving $200. If you choose to stay with this State Farm location, I strongly recommend requesting a different agent for a more professional experience."
We responded:
"Victoria - I’m sorry to read such a bad review. I very much understand and appreciate how challenging it is to make ends meet- that’s not hyperbole; I truly do understand. The discounts you lost when you moved were significant - and combined with moving into a more expensive zip code in the City must have made it even more difficult. I wish that I or my team (Mary) had control over those things, but sadly we do not. Again, I empathize with your situation and I’m sorry the loss of discounts caused you such frustration. For those customers reading this (or potential ones) Mary has been with State Farm over 30 years and is absolutely beloved by our customers as and team. She is a wealth of knowledge and a consummate professional; I feel very lucky every day to work with her. You can see she has over 500 5 star reviews mentioning her specifically by name (between all our locations) how amazing she is. In fact this is then first negative review she has ever received since we had our google pages. As far as communication; we find that being brief and to the point when delivering difficult messages is the strategy that allows for the least confusion for customers. Again, I’m so sorry that this customer left on bad terms. We try to be as perfect as we can for our customers and I’m sorry we missed the mark here."
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Connie Mccullough

January 20, 2026

5  out of  5
rating by Connie Mccullough
"Very sweet and helpful"
We responded:
"Thank you Connie!!"
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K Carter

January 19, 2026

5  out of  5
rating by K Carter
"Today, January 19th 2026, I spoke with Mandi, (not sure of spelling) but as usual she gives off a positive, warm, and inviting attitude towards helping me with whatever I need. She is always professional, and by the sound of her voice, you know she is truly interested in assisting you in anyway possible. Happy New Year."
We responded:
"We appreciate the review for Mandi, Kevin! Thank you so much!"
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bobby harel

January 17, 2026

5  out of  5
rating by bobby harel
"Ask for certain documents from Emily of Statefarm. Received very fast and accurate response in just a couple of minutes. Got what I needed. Thank you."
We responded:
"We appreciate your kind comments about Emily! Thank you!"