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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Deaton

August 23, 2025

5  out of  5
rating by Debbie Deaton
"Sarah was great. Quickly answered my question and updated my policy. I would highly recommend this StateFarm office"
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Cynthia Wilson

August 22, 2025

5  out of  5
rating by Cynthia Wilson
"Mary is amazing! It was quick and easy to change my car out and she was able to resolve my issue in just a few minutes. Thanks for the great service!"
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Ria

August 21, 2025

5  out of  5
rating by Ria
"AMAZING SERVICE ! Thank you for all of your help. Very easy to talk to and explain stuff I don’t understand on the policy. Very consistent conversation. This was the best customer service I’ve experienced from an insurance representative. Thank you for all of your help."
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Richard Coleman

August 21, 2025

5  out of  5
rating by Richard Coleman
"I received a letter in the mail from the Maryland division of motor vehicles informing me that my registration was going to be canceled in 15 days. I immediately called my State farm office Stephen Simons to correct the problem. I was connected to LuAnn who immediately had my account on her computer that was automatically brought up by my phone number. What a great convenience. Within one hour mdot clerical error what is fixed. Way to go A State Farm agent you truly can trust"
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Damian Scala

August 21, 2025

5  out of  5
rating by Damian Scala
"Chelsea did a wonderful job getting me insured the same day I reached out! I highly recommend this State Farm office. Very friendly and gets things done quickly!"
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Bronte Cephus

August 20, 2025

5  out of  5
rating by Bronte Cephus
"Lori is awesome and handles business promptly and professionally!!!"
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Rita Abbas

August 20, 2025

5  out of  5
rating by Rita Abbas
"Jacob Bach was really helpful and quick. He also got me insurance for a good price. Highly recommend!"
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dave wallis

August 19, 2025

5  out of  5
rating by dave wallis
"Great personal service. Real live friendly, competant people!"
We responded:
"Thanks Dave!"
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Michelle Williams

August 18, 2025

5  out of  5
rating by Michelle Williams
"My appointment today was very helpful and I feel great about my changes Thank you so much"
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Angel and Jennifer Valle

August 16, 2025

5  out of  5
rating by Angel and Jennifer Valle
"Had a great experience with Jeremy who got us a better deal on our car insurance and saved us over $1,200/year on homeowners! We are completely satisfied and highly recommend contacting Jeremy directly for your auto and home insurance needs!"
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Jackie Simmons

August 15, 2025

5  out of  5
rating by Jackie Simmons
"I phoned in today and got Mary at customer service. She was able to answer the questions I had in a timely fashion, to include emailing me copies of my policies. Great job Mary!"
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Dana Bailey

August 15, 2025

5  out of  5
rating by Dana Bailey
"Lori, Chelsea and all of the staff have been amazing, helpful and understanding. I cannot thank you all enough."
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Beth Mccain

August 12, 2025

5  out of  5
rating by Beth Mccain
"So I was over paying with progressive and I spoke with Jacob who was determine to make me happy. And he did not disappoint!!! The process was painless and rather quick. He gave me the quote and it was way cheaper. And I also got the life insurance policy added as well. Very friendly. I almost felt like I was talking to a friend on the phone. Which made me feel comfortable. Wish I would’ve called sooner. He also explained everything to me and there were no hidden agenda's. Which I appreciate in these days now. I feel like everybody is trying to rip you off. I def recommend!!!!"
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Carl Williams

August 12, 2025

5  out of  5
rating by Carl Williams
"Ana and Sharon helped me tremendously today in getting my lien holder's addressed corrected. They were patient, professional and understanding. They got the job done! Thank you very much!"
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sandy scott

August 12, 2025

5  out of  5
rating by sandy scott
"I really appreciated the knowledge and assistance I obtained when calling State Farm for help. Thank you."
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C J T

August 11, 2025

5  out of  5
rating by C J T
"Spoke with Lorie in reference to my new car. She was very helpful in providing the new rate and temporary id card. Very pleased with the service and would highly recommend this office to family and friends."
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ezra berger

August 11, 2025

5  out of  5
rating by ezra berger
"State Farm Stephen Simmons has helped me out for years at finding a price and policy best for me. I prefer to talk on the phone to a real agent and I always do at State Farm. Chelsea handles my needs with efficiency and I recommend her to anyone."
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J Michael S (Mike Z)

August 11, 2025

5  out of  5
rating by J Michael S (Mike Z)
"Megan was not my normal contact at this office, but she was able to handle all my needs and forward the agent I had requested all the information and details. Great service! Morgan has been great getting all my business to State Farm. Jonna just helped me with my commercial account."
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Amoga

August 10, 2025

5  out of  5
rating by Amoga
"Super Service!!! We had some curve balls too and their commitment to service is what solved the problems with Grace."
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Eric Schreier

August 8, 2025

5  out of  5
rating by Eric Schreier
"As always the service here is exceptional. Very fast and knowledgeable personnel. I’ve have ten vehicles here and the rates are very good. I wouldn’t think of going elsewhere."
We responded:
"Eric, we truly value your business and really appreciate the you taking the time to share your thoughts on our agency! We appreciate you!"
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William Robbins

August 7, 2025

5  out of  5
rating by William Robbins
"Agent Luane was very pleasant to work with. I look forward to more excellent service from her."
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Janice Neal

August 6, 2025

5  out of  5
rating by Janice Neal
"Once again superior prompt courteous service over the phone with Jonna! Service with a 😃"
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Terry Boyce

August 6, 2025

5  out of  5
rating by Terry Boyce
"The best in Cecil County. I have had State Farm, Fairhill for 43 years. Never a problem and always helpfull."
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C M

August 6, 2025

5  out of  5
rating by C M
"Stress free interaction with Gabi. Only minutes to add another car to my policy. Provided options and very courteous! A+ Highly Recommend!!"
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shantel rouzer

August 5, 2025

5  out of  5
rating by shantel rouzer
"Mandi helped me out with a situation I been trying to get done for a few weeks now! Frustrated I called and got Mandi! Well not only did she help me, she went over and beyond helping me, finding what I needed because time is of the essence! You Rock Mandi! Thank you so much!!!"