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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J.B. Hickok

April 27, 2026

5  out of  5
rating by J.B. Hickok
"Sarah recently provided exceptional assistance, demonstrating a high level of professionalism, kindness, and consideration while promptly addressing my inquiries. Sarah is undoubtedly a valuable asset to State Farm, particularly within Stephen Simmons' office. My sincere thanks to Sarah."
We responded:
"Carl, thank you so much for this thoughtful and detailed review of your experience with Emily! We value customer feedback and appreciate you taking the time to share your thoughts!"
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robert coquet

April 24, 2026

4  out of  5
rating by robert coquet
"DJs the best. Saved me plenty. Knowledgeable and prompt."
We responded:
"Thank you, Robert, for your feedback! We're glad to hear DJ was able to assist you effectively and save you money. We appreciate your support and look forward to serving you again."
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SONIA KERRIDGE

April 24, 2026

5  out of  5
rating by SONIA KERRIDGE
"Working with Stephen was the best. I got great coverage and a great price. Thank you!!"
We responded:
"Thank you, Sonia, for your feedback! It's great to hear that you found the coverage and pricing to your satisfaction. We're here to help anytime you need us."
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Jeff Teate

April 24, 2026

5  out of  5
rating by Jeff Teate
"What an amazing team at Simmons State Farm, fast friendly service and great follow up."
We responded:
"Thank you, Jeff, for your kind words about our team at Simmons State Farm. We're glad to hear you appreciated the fast, friendly service and follow-up. Your feedback means a lot to us."
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Karla Heath

April 23, 2026

5  out of  5
rating by Karla Heath
"We have moved from Maryland to Delaware, have stayed with State Farm because of Sharon Carroll! She is exceptional. She knows us, she knows what insurance we have and what we need. She has excellent customer service skills!!!"
We responded:
"Thank you, Karla, for your kind words about Sharon Carroll. We're glad to hear she has been able to provide you with the exceptional service and support you deserve during your move. We appreciate your continued trust in us!"
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Courtney Mason

April 23, 2026

5  out of  5
rating by Courtney Mason
"Mary O’Connell provided outstanding service during a really frustrating claims situation. I was having a tough time getting things resolved, but Mary stepped in and handled it. She was responsive, helpful and truly made the process much easier. I really appreciate her support and would absolutely recommend her and this State Farm office."
We responded:
"Thank you, Courtney, for sharing your experience with Mary O’Connell. It's great to hear that she was able to assist you during a challenging claims situation and make the process smoother. We appreciate your recommendation and support."
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Crystal Plasky

April 21, 2026

5  out of  5
rating by Crystal Plasky
"The lady's in this office that I have talked to. They are so friendly and caring. I have had them 3 year now for auto,life and renter insurance. Plus it doesn't break the bank to pay them every month."
We responded:
"Thank you, Crystal, for your kind words about our team. We're glad to hear that our friendly and caring service, along with affordable options, have met your needs over the past three years. Your support means a lot to us."
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Marc Levin

April 21, 2026

5  out of  5
rating by Marc Levin
"I wanted to update my 5 star review from 4 years ago. My Experience today with Sharon was an excellent one. She was extremely helpful, knowledgeable, responsive and friendly during our conversations about insurance rates and policy details. Thanks, Sharon!"
We responded:
"You are so welcome, Marc! We are so glad that Cassie was able to assist you with any of your insurance questions or needs! Thank you for taking the time to share your experience with Cassie Reeder! Your kind words make our day!"
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William C Walker

April 21, 2026

5  out of  5
rating by William C Walker
"Very prompt and thorough, very knowledgeable of my coverage"
We responded:
"Thank you for the 5 star review, William! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Whitney Williams

April 21, 2026

5  out of  5
rating by Whitney Williams
"Jonae was great, I was having issues getting in touch with someone for a tow through roadside assistance. I gave Jonae a call and she got everything verified and handled quickly! She was so polite and informative."
We responded:
"Thank you, Whitney, for sharing your experience with Jonae. It's great to hear that she was able to assist you promptly and provide the information you needed. We appreciate your feedback and support."
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Quinton Fauntleroy

April 21, 2026

5  out of  5
rating by Quinton Fauntleroy
"I have nothing but great things to say about working with this entire team. I am 100% satisfied. They’re always courteous and there when I need them. I never thought I would find an insurance company that treats me so personally. I truly appreciate the customer service and support that I need. If I have a question, it’s always answered and explained to me so that I can understand my coverage or whatever I’m referring to. The team is quick to respond, always so very helpful. They are professional and most importantly, always very pleasant and patient. It means the world to be treated like a human being and not a dollar sign."
We responded:
"Thank you, Quinton, for sharing your experience with our team. We're glad to hear that our personalized approach and prompt responses have made a difference for you. Your satisfaction is important to us, and we appreciate your kind words."
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William Harrison

April 20, 2026

5  out of  5
rating by William Harrison
"Luanne I think I talked to on Monday 04-20-26 was very professional. I initially asked to speak to Sarah Davis and she asked if she could help. Great attitude, talks very fast but is very professional, almost as good Mary, Sara and lady who helped with my son’s accident. Thank you. William Harrison. Also the staff is tens times better than my previous agent who was never in the office??? (Mike Sawyer)."
We responded:
"Thank you, William, for sharing your experience with Luanne and the team. We're glad to hear that Luanne's professionalism and great attitude stood out to you. It's wonderful to know our staff is meeting your expectations and providing better service than your previous agent. Thanks again!"
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Suzanne Hoffmann

April 17, 2026

5  out of  5
rating by Suzanne Hoffmann
"I have used this agency for years. The staff and customer service are second to none! I highly recommend them!"
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C J T

April 17, 2026

5  out of  5
rating by C J T
"Spoke with Sharon in reference to insurance for our new home in Florida. She kindly referred us to a State Farm agent in Port Charlotte. We have been working with Sharon for a long time, it is always a pleasure to speak with her. She goes above and beyond and continues to deliver excellent customer service."
We responded:
"I’m glad Lori took care of your needs, and the service met your expectations!! We appreciate your recommendation!!"
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2 Adams

April 15, 2026

5  out of  5
rating by 2 Adams
"Called to update my plan after getting a new car, and had the absolute Privilege of speaking with Jonna. She was super helpful, friendly, and actually quite funny. She made the process quick and easy and was really one of the bright spots in an otherwise difficult day. Kudos to her and her team. The world needs more Jonnas. 10/10 would recommend. ; ]"
We responded:
"Thank you for sharing your experience with us. We're glad to hear that Jonna made your day a bit brighter and that the process was smooth and enjoyable. Your recommendation means a lot to us."
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Sara Fox

April 13, 2026

5  out of  5
rating by Sara Fox
"I've found that Gabi Gonzales to be extremely attentive & aware of my likes & dislikes while reviewing the details of different lines of insurance. I'd recommend her highly. I'm reviewing Auto & H/O. Will notify Gabi as soon as I make my final decision."
We responded:
"Thank you Sara! We appreciate the 5 stars!!"
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BettyAnn Seabury

April 13, 2026

5  out of  5
rating by BettyAnn Seabury
"Mary was great! Solved my communication issues with the bank. Also chatted about great job that State Farm did last year after the hail storm."
We responded:
"Thank you so much for the kind words for Mary! We appreciate it and your support!!!"
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joyce rogers

April 9, 2026

5  out of  5
rating by joyce rogers
"Jonna, appreciate you answering my questions in such a kind and professional manner, thank you. Always a pleasure dealing with State Farm!"
We responded:
"Thank you, Joyce, for your kind words about Jonna. We're glad to hear that your experience with State Farm has been positive. We look forward to assisting you again in the future."
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M Z

April 9, 2026

5  out of  5
rating by M Z
"I had some questions and Sharon was able to answer all the questions and was able to add additional coverage on my vehicle coverage. Excellent service. Thank you Sharon!"
We responded:
"Thank you so much for the kind review of Chelsea!!! We are so glad she increased your confidence in us! "
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Don Jackson

April 6, 2026

5  out of  5
rating by Don Jackson
"Stephen Simmons’ office provides excellent service. Jonna was incredibly friendly and responded quickly to my request to change marina locations on my boat policy. Thank you, Jonna — much appreciated."
We responded:
"Thank you, Don, for your kind words about our service. Jonna will be delighted to hear that her quick response and friendliness made a difference in updating your boat policy. We appreciate your feedback!"
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Sharon Price

March 31, 2026

5  out of  5
rating by Sharon Price
"Jacob was extremely helpful in every aspect of providing a great quote for my new bundled homeowners and auto policies. He had answers for any question I came up with. Great experience!"
We responded:
"Thank you for the feedback on Sharon! We appreciate it!"
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Kim Stawicki

March 31, 2026

5  out of  5
rating by Kim Stawicki
"Very friendly and informative office. Been with them for many, many years"
We responded:
"Thank you so much Kim! I hope you’re doing well!!"
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Christina Anders

March 31, 2026

5  out of  5
rating by Christina Anders
"I had a great experience at state farm"
We responded:
"Thanks Christina!! We’re so happy to be of service!"
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Keith Prem

March 31, 2026

5  out of  5
rating by Keith Prem
"Service is always excellent and prompt. It is a pleasure to work with these insurance professionals."
We responded:
"That’s so kind of you to say, Keith! Thank you!"
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Nicola Greene

March 31, 2026

5  out of  5
rating by Nicola Greene
"Megan was extremely helpful and took great care of the services I needed."
We responded:
"We’re so pleased to hear that Megan took care of everything you needed! We appreciate the feedback and the 5 stars!"